We collect the information you provide when booking a repair — your name, phone number, service address, email, and details about your appliance and its fault. When you call, we may retain call records for service quality.
We use your information solely to schedule, perform, and follow up on your repair, to process payment, and to honour warranty claims. We may contact you about your booking or appointment status.
We do not sell your personal information. We share it only with technicians assigned to your job and with parts suppliers when ordering components for your repair, and where required by law.
We keep service records for as long as needed to support warranty claims and to meet legal and accounting obligations, after which they are securely disposed of.
You may request access to, correction of, or deletion of your personal information by contacting us at (289) 401-9849. We respond to verified requests within a reasonable timeframe.
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Questions about this policy? Call (289) 401-9849 or reach us through the contact page.